Class in Session
The first Volkswagen academy in Malaysia

Volkswagen Passengers Car Malaysia (VPCM) recently launched its first automative academy in Malaysia. Located in the central automotive hub of Glenmarie, Shah Alam, the academy spans over 14,000sq ft and is fully equipped to conduct technical and non-technical training, the latter including customer and after sales service.

VPCM managing director Erik Winter says the Volkswagen Automotive Academy is a testament to the company’s commitment to further enhance, grow and nurture local talent and dealers. “The academy is established with the mission to achieve excellent standards of quality education and create academy in place is one of the major steps VPCM is taking to uphold its philosophy to provide value-added, quality services to our customers.”

The Volkswagen Automotive Academy has the capability of accommodating up to 150 trainees a day where they will undergo intensive training programmes covering Volkswagen’s product and services. The training modules include soft and hard sales skills as well as technical simulation diagnostic and function.

The academy boasts four work bays and two technical service centre bays for after sales training as well as other facilities such as wheel alignment machine, headlight adjusters, in-ground hoist, electronic board systems training, and diagnostics system and tools. All equipment are Volkswagen AG-certified and cater to meet the needs of the Malaysian market. There is also a designated room for parts system management, where trainees are taught practical and simulated training on how to manage store and categorise parts and equipment.

This article first appeared in Focus Malaysia Issue 249.