Volvo and Sime Darby tie up for 3S centre

SWEDISH carmaker Volvo Car Malaysia (VCM) saw its ties with local partner Sime Darby Swedish Auto further cemented with the official opening of a Volvo 3S (sales, services, and spare parts) centre at Sime Darby Motors City in Ara Damansara, Petaling Jaya.

VCM managing director Nalin Jain said the Swedish automaker has been continuously looking to expand its presence nationwide with a like-minded partner, having ensured a solid footprint on Malaysian soil since 1966.

“Building off our accomplishments in 2018 and further growth in 2019, Volvo is set to have a great 2020. The partnership we have with premium dealers such as Sime Darby Swedish Auto is the key to expanding the Volvo brand’s Swedish-inspired ideals and heritage especially with regard to its retail experience, new car sales and customer service improvement. There is an amazing potential,” said Nalin.

“From the start of our relationship with VCM, it was imperative that we focus on delivering peak customer satisfaction and this is reflected in the many offerings at our 3S centre,” said Andrew Basham, managing director of the motors’ division of Sime Darby Bhd.

“We are going digital and one way this is expressed is through our Digital Silent Salesman (DSS) platform which means that even price lists will be shared digitally,” Basham said.

The new four-storey state-of-the-art Volvo 3S centre was built in adherence to VCM’s retail standard – the Volvo Retail Experience (VRE).

A showroom is on the ground floor to display the brand’s premium marques and service centre which is complete with a car detailing area spread across the second and third floors. 

A wheel alignment and balancing zone is located on the fourth floor. It will also feature a VR Studio (Virtual Reality Studio) and a “Reception at the Counter” bay. – Feb 20, 2020

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