A PETITION has surfaced on change.org to seek a class action lawsuit against AirAsia for losses due to cancellations and changes of flights.
The petition which was initiated by Angel Akon has gathered 984 signatures at the time of writing.
This is what the initiator of the petition has to say:
“With borders being opened again, many have started booking flights with unfortunately, AirAsia, an airline that was almost declared bankrupt.
Their SOP currently is to keep cancelling flights which they have opened for bookings and received money for in an attempt to fill their flights before taking off.
With many having prepaid for their non-flight travel expenses, much money has been lost due to these cancellations and reschedules. Most have not been refunded or have had to jump thru many hurdles before they can even receive a portion of what they paid for their flight.
When you factor in the losses from non-flight travel expenses together with flight expenses, it is only fair that AirAsia should be responsible for ALL these losses.
This petition is to bring together everyone who has grievances against AirAsia and would like to join in for a class action suit to be fairly compensated for their losses.
If you currently have a booking with AirAsia, just monitor the seat capacity and note down how many times your flight is cancelled if it is not close to full.
Dissenting voice against the budget carrier’s refund policy is gaining momentum with MalaysiaNow reported on Wednesday (June 8) that passengers who are still waiting for their refunds are planning to hold a protest in front of the its headquarters at Red Q in Sepang next week.
“We invite other passengers to join us in this gesture to urge AirAsia to respect the rights of consumers and to give us back our money,” Teerathpal Singh, one of the passengers planning to attend the protest, told the news portal.
“We have been left with no other choice as the airline company and authorities seem to be ignoring our complaints.”
This comes about as disgruntled passengers continue to reject offers of vouchers or credit while standing firm on their demand for the budget airline to return their money. – June 10, 2022
