DELIVERY service provider Lalamove has partnered with Chubb Insurance Malaysia Bhd (Chubb) to offer free personal accident insurance coverage for its delivery partners.
The move will benefit 50,000 Lalamove delivery partners working in Lalamove’s coverage areas, namely the Klang Valley, Penang, Johor and Melaka.
The insurance scheme applies to all delivery partners regardless of the vehicle they use (motorcycles, cars, vans, 4×4 pickups and lorries).
The plan covers accidental deaths (up to a maximum of RM45,000), permanent disablement (RM45,000), medical expenses reimbursement (RM2,200) and hospital cash (RM40 per day up to 30 days).
Funeral expenses up to RM525 are also covered if accidental work deaths take place.
Claims must be made within 30 days from the incident, with delivery partners to know about the status of their claim within 10 days or more.
In a statement last Thursday (July 28), Lalamove Malaysia managing director Jane Teh acknowledged that delivery partners sometimes face risks when doing their job.
“Lalamove’s business model runs on the gig economy model. Our on-demand delivery services would not be possible without our delivery partners’ dedication and hard work.
“The flexibility to select delivery jobs and earn income on their terms are the motivators for our delivery partners.
“At the same time, we recognise the risks that our delivery partners may face in their line of duty.”
“A means of financial security”
Jane said the personal accident insurance coverage will provide the company’s delivery partners with a means of financial security in the event of an adverse situation.
The free insurance also complements Lalamove’s efforts to provide a “holistic income opportunity” for its delivery partners, on top of ongoing incentives, benefits and support, she said.
Jane, meanwhile, expressed the company’s gratitude to Chubb for offering Lalamove this “innovative” insurance policy for its delivery partners.
“Now, our delivery partners are guaranteed with security and peace of mind when they perform their duties on the road,” she said.
The personal accident insurance coverage will come into effect when a Lalamove delivery partner logs into the Lalamove Driver app and accepts a delivery order.
The insurance coverage will remain active throughout the delivery journey and will cease 15 minutes after the fulfilment of the delivery order or 15 minutes after the delivery partner logs out of the Lalamove Driver app, whichever comes first.
Companies like Grab also provide free personal accident coverage or premium coverage for delivery partners, similarly covering accidental death, permanent disability and medical reimbursements. – Aug 1, 2022
