SWAP Device Solutions Sdn Bhd, a leading provider of device protection and supply chain services, has recently unveiled its new device protection service alongside TNG Digital Sdn Bhd in the Touch ‘n Go e-wallet.
This collaboration was designed as a measure to empower users in areas of device protection especially for mobile devices.
In a nutshell, Swap Protect entails a device protection programme designed to provide coverage against specific types of smart phone damage that the manufacturer’s warranty may not cover such as cracked screens, accidental damage and liquid damage.
“As digital devices become more powerful and increasingly essential to our modern, connected lives, their prices and screen sizes have also increased phenomenally,” commented SWAP managing director Andy Tan.
“This has led to higher rates of accidental damage, making it even more costly to repair out-of-warranty devices. With this in mind, we are excited to launch our new device protection service with TNG Digital.
“Our service offers an extensive, convenient, and affordable way to protect your devices, providing peace of mind knowing that they are covered.”
Swap Protect is accessible as “DeviceCare” under the GOprotect feature within the Touch ‘n Go e-wallet and will be available for e-wallet users using Android, iOS and Huawei AppGallery. The service is easy to register and affordable with plans starting at RM1 per week.
As the leading digital wallet in Malaysia, TNG Digital Sdn Bhd considers the safety and security of its users as the e-wallet operator’s utmost responsibility, according to its CEO Alan Ni.
“We consistently emphasise protection against incidents that may disrupt the use of their e-wallet and potentially lead to financial losses through our existing safety and security features,” he justified.
“Now with DeviceCare, we are able to fulfil the basic safety needs of our users, allowing them to safeguard their devices from damage and ensuring uninterrupted access to their e-wallet.”
The five benefits of Swap Protect include:
Easy registration: Device registration is simple and convenient with the Touch ‘n Go e-wallet by TNG Digital. This can be done anywhere and anytime with just a few taps.
Cost saving: The cost of repairing or replacing one’s phone today can be expensive. But there are now fewer worries knowing that both the device and screen are protected against accidental damage.
Peace of mind: Repairs are done by authorised repair centres using only genuine parts and skilled, authorised technicians. This ensures that one’s device is repaired correctly and safely, and that it will continue to perform optimally after the repair while the warranty is maintained.
Extended device lifespan: By promptly repairing cracked screens or addressing any accidental damages, one can extend the overall lifespan of one’s device and continue using it without any inconvenience.
Flexibility: Choose between a seven-day or monthly plan; one may cancel the plan at any time. – Nov 27, 2023
