Anthony Loke takes note of AirAsia X user complaints

AIRASIA has gotten itself into some hot waters as of late due to them not refunding its customers and many are complaining to Transport Minister Anthony Loke Siew Fook.

The latter in a Twitter post today, replied to some complaints saying he will request AirAsia to apologise to all passengers affected and that there will be a full investigation regarding the situation.

The complaints were also about flights that have been delayed several times, causing the passengers to be very upset.

A netizen who was stranded with his wife in Australia while flying with AirAsia X had tweeted about the issue and tagged the Minister of Transport.

Their flight was supposed to be on the Jan 2 but it got rescheduled to the Jan 6 without the airline giving any compensation whatsoever.

The netizen had to book a hotel using his own money and the airline was of no help. He even had to take out his financial investments to pay for the last-minute booking of the hotel.

Twitter user @happypankaj responded to Loke’s reply:

Another Twitter user @SenoritaHabee said:

Following that, @HASIF225 stated:

Not all of the Twitter users were in approval of Loke on his response. Some disagreed with what Anthony Loke tweeted, such as Twitter user @SyedAlwiMohdSu2 who said:

Another Twitter user @cphing257 added to the fuel against Loke with: — Jan 7, 2023

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