CLOUD computing in healthcare makes medical record-sharing easier and safer and increases the efficiency of the industry, while decreasing costs. Additionally, it helps to automate backend operations and even facilitates the creation and maintenance of telehealth apps.
Telehealth is less time-consuming for patient and healthcare provider as it connects both parties, bringing them closer in a digital environment and enhances access to care.
Aoikumo – an all-in-one cloud-based point of sale (POS) system targeted towards the beauty, medical aesthetics, general practitioner (GP) and dental industry – recently launched the telehealth feature.
Aoikumo which means ‘blue cloud’ is developed by Gocloud Technologies, a home-grown company.
This new feature allows doctors to set virtual appointments in Aoikumo’s scheduling menu. All the patient has to do is to click the link sent through e-mail and SMS and the video will start.
“Aoikumo is actually an all-in-one platform that caters to the unique requirements of the industry,” the company’s founder and technical lead Kevin Nair pointed out.
“When we first started, we found a void for flexibility – a system that can cater to the industry’s unique requirements including helping to keep track of appointments scheduling, CRM, inventory, billing and commissions.
“As there was no single system that could do all that, we started with this journey and have not looked back since.”
Since inception, Aoikumo has evolved along with the industry thus having existing modules to be more advanced while simultaneously adding on new modules for e-marketing and e-commerce.
Aoikumo now comes with dedicated technical support, giving peace of mind to business owners so that they can focus on what they do best.
The first full cloud-based system made its maiden sell in early 2018 and is largely used in the beauty and aesthetics industry. Aoikumo’s clients include most prominent brands within the Asia Pacific region spreading across Malaysia, Indonesia, Singapore and Thailand.
Meanwhile, Aoikumo runs both on web and app where it allows its users to also take post-treatment pictures, make case notes, annotate images and store them into collages to better serve customers.
“In this new field, Aoikumo’s core system remains the same but there are extended modules unique to the dental industry including dental charting and periodontal charting, medication, prescription and everything the industry might need,” Kevin commented.
In sharing about Aoikumo’s abilities to allow businesses to capture new customers, Kevin further explained that the system is integrated to social media channels enabling businesses to sell and increase bookings using available call to action (CTA) buttons – a step in the right direction for businesses at these hard times.
“When customers click on the link, they arrive at your website, select their preferred service, pay online, receive an invoice and turn up on their chosen day for treatment. This can happen at any point of time – day, or night. On the backend, the system captures the entire transaction, live, when it happens and keeps a record. All within one system.”
Gocloud Technologies were recipients of the CIP300 grant by Cradle Fund in 2017. The firm’s growth surpassed 100% and recently earned it the CIP IGNITE (ii) – a funding programme that provides a grant and value-added assistance of some RM500,000.
In addition, Aoikumo was recently certified as a Technology Solution Provider (TSP) under the Malaysian government’s SME Business Digitalisation Grant initiative. This would mean new customers will be able to enjoy a 50% matching grant of up to RM5,000. – Jan 6, 2021
