Asian technology providers still the preferred choice for regional businesses

A MAJORITY of businesses in Asia prefer to utilise technology solutions from providers within the region, revealed a survey.

Commissioned by Alibaba Cloud, the survey entitled The Role of Cloud in Asia and Confidence in Asian Innovation showed that 72% of the 1,000 respondents believe that Asian providers can offer better solutions due to their understanding of the Asian mindset.

The survey also showed that 65% of the businesses in Asia have already adopted at least one technology solution from an Asian provider.

A vast majority (85%) of businesses feel that cloud-native solutions have helped them cope with the impact of the pandemic and 69% reported that a hybrid cloud approach supported them in disaster recovery and business continuity planning.

This proved especially true in regions like Indonesia, where 85% of businesses see hybrid cloud solutions as critical to their longevity.

“It is very encouraging to see the high level of confidence in Asian innovation among businesses in the region,” said Alibaba Cloud president for international business Selina Yuan.

“With digitalisation so strong a trend, especially on the back of the pandemic, we believe there will be many new opportunities to build on the strong perception of the region’s cloud capabilities,” she added.

Evolving user priorities

In December 2020, Alibaba Cloud revamped its strategy to cater to the increasing demand for hybrid cloud solutions, by launching a Hybrid Cloud Partner Programme.

It was aimed at helping businesses to digitally transform its operations and capture the public cloud’s highly elastic, scalable and accessible benefits.

As the pandemic shifted the priorities of customers, the survey showed 58% of the respondents said that a vendor’s security credentials became the most important aspect for customers.

The survey also found that the perception of cloud-based service providers is very positive. A substantial majority (84%) of the respondents agree that cloud-based service providers deliver on their promises.

Reinforcing these findings, 73% of businesses feel confident in Asia’s ability to innovate technologically and 65% reported having already adopted a solution from a regional provider.

Among the regions represented in the survey, 74% of Hong Kong companies have adopted local solutions. – Jan 28, 2021

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