The customer is always right. Especially when he or she has caught you red-handed for delivering sub-standard services.
This was most certainly the case when a lady lost her cool when her family was unable to check into a hotel room at the appointed time.
In a video shared on X by Cool_Wannabe82, the purported lodger was seen barging into a hotel room to ask why it wasn’t ready. It appeared that the cleaning crew, who appeared to be foreigners, had been using the room as an impromptu dining area.
Check in septutnya jam 3pm tapi 330pm bilik tk siap lg sb staff guna bilik tuk makan…
Mana tak customer naik hangin…… pic.twitter.com/01rP16vmyw
— 요시로 왕자 (@Cool_Wannabe82) February 10, 2025
Completely unimpressed, the lady gave them a piece of her mind, underlining that she had young children in tow and was greatly inconvenienced by having to wait.
The clip has gone viral, generating over 711k views, with many netizens expressing dissatisfaction at the episode.
More than one netizen sympathised with the lady who must have been tired from travelling with kids in tow.
One netizen said the lady should have reserved her rage for the reception desk and demanded another room immediately. He was sure the hotel would have obliged.
Another highlighted that this was the consequence of hiring foreigners. It was also pointless to shout at them as they wouldn’t understand what was being said, he argued.
One commenter recounted when he was “greeted” by an Indonesian welcoming party when he checked into a room.
With migrant workers being a burning issue, the anti-foreigner brigade was out in full force. Many simply stated these foreign workers just weren’t up to the task, and worse, many could not converse in the national language at all.
However, quite a few queried how the lady knew which room had been assigned to her family, as the keys would only be handed over once the room was ready.
One netizen wanted to know whether this was a hotel or Airbnb.
Some netizens highlighted that this was a common problem with Airbnb lodgings, with one saying such incidences completely ruined his holiday.
However, several skeptical netizens wondered if this was merely content creation.
The exact details of this incident remain vague. But if this is true, to make the lady and her family wait for the room while the cleaning crew use it as a cafeteria is unacceptable. – Feb 14, 2025
