WHILE many frontliners are doing their fair share to manage the effects of this pandemic, savvy individuals are using their technical know-how to improve and save lives.
When the pandemic first hit, many businesses were navigating blindly through a disrupted supply chain due to high and urgent demand for items such as masks and medical equipment.
Fortunately, multinational software corporation SAP came to the rescue by opening free access to various technology solutions that differentiate and support businesses exploring new ways of working.
Recently, Ernst & Young Advisory Sdn Bhd (EY Malaysia) also implemented SAP solutions that could be used by the Health Ministry (MOH) to support in the supply of medical and protective equipment to hospitals.
These solutions which include SAP Sales & Service Cloud provided optimum logistical support and response to organisations working to assist MOH supply ventilators and protective equipment to hospitals as well as other health-related organisations under its wings.
SAP Malaysia managing director Hong Kok Cheong said the third wave in Malaysia – like various other countries worldwide – has led to unforeseen pressures and challenges on customers’ businesses.
“As each of our customers has a unique and confidential relationship with SAP, we ask for impacted customers to reach out to us so that we can provide the attention and requirements needed to help them through this trying period,” he pointed out in a statement.
“We do empathise with our customers whose businesses had been severely affected by the pandemic.”
Today, 77% of the world’s transaction revenue touches an SAP system.
As of 2010, SAP has more than 140,000 installations worldwide, over 25 industry-specific business solutions and more than 75,000 customers in 120 countries– Dec 23, 20202
