KUALA LUMPUR: Pos Malaysia Bhd is revising its commercial postage rates effective Feb 1, assuring that the move will not affect the rakyat.
In a statement today, it said the move is in tandem with the rising operational costs and the increase in the international rate structure by the Universal Postal Union (UPU), which has changed the global postal landscape and prompted Pos Malaysia to transform the postal system for greater efficiency.
The last revision of postage rates was in 2010.
Pos Malaysia said it will continue to provide affordable postage rates for personal and non-commercial mail users at the current domestic stamp rate of 60 sen.
The revised postage rates will only apply to registered mails, commercial mails and small parcels of less than 2kg, Pos Malaysia said, pointing out that its commercial clients represent 95% of all mail users in Malaysia with only 5% comprising individual mail users.
According to the Pos Malaysia website, the commercial stamp rate will be increased by 70 sen to RM1.30 and commercial registered mail up 90 sen to RM3.10.
Pos Malaysia said its various commercial clients ranging from banking and telecommunications to retail have expressed support for the new postage rates, as it is deemed reasonable and would have minimal impact on their businesses.
The company’s Group CEO Syed Md Najib Syed Md Noor said the new postage rates will allow them to better support their costs to serve over nine million addresses nationwide under the Universal Service Obligation.
“Concurrently, we aim to align our growth with the booming digital economy by embracing innovation to improve service efficiency and customer experience.
“It is necessary to embark on an aggressive growth plan to remain relevant in the industry as the world is moving towards Industrial Revolution 4.0,” he added.
Syed Md Najib said Pos Malaysia will continue to invest in digitalisation and its e-commerce infrastructure as part of its transformation agenda to boost its performance as a service provider with the widest reach in the country.
He described digitalisation as crucial to propel Pos Malaysia’s business further, evident by looking at the country’s mobile penetration which is well above 100%, a great milestone achieved by the government in growing Malaysia’s digital economy.
Noting that the e-commerce sector in Malaysia is expected to grow by up to 30% in 2020, Syed Md Najib said: “Hence, Pos Malaysia must gear up with the current technology advancement to claim market dominance and become the centre of e-commerce for the country.”
International postal services saw an increase in the last mile delivery cost of up to 30% for a small parcel below 2 kg, beginning January 2020, following the decision by the UPU’s Extraordinary Congress in Geneva last September, affecting postal operators globally. – Jan 28, 2020, Bernama
