ONLINE money changer platform MaxMoney adopted Nutanix to modernise its IT infrastructure and improve customer experiences.
Since then, MaxMoney witnessed a 100% system availability and increased response time for digital services at its branches, allowing the firm to serve more customers on a daily basis.
Previously, despite being one of the leading remittance companies in Malaysia, MaxMoney’s legacy technology infrastructure was not able to support the scale of the company’s growth. In addition, the company’s branches are mostly situated in locations with poor internet connectivity.
This as become one of the obstacles in the company’s business expansion plans, creating a need for reliable and fast-responding technology.
“Customer experiences are the crux of our business. We needed an agile, flexible and secure platform that allowed us to deliver efficient and exceptional customer service, while freeing us up to innovate and scale our business,” MaxMoney chief technology officer Mohd Izzairi Yamin said in a press release on Sept 9, 2020.
Being a leader in enterprise cloud computing, Nutanix’s infrastructure was ‘user-friendly and cost-efficient’, Izzairi added.
“Nutanix supports some of the largest financial institutions in Malaysia on their digital transformation journeys. With (our) platform, MaxMoney is empowered to become more technologically nimble and better able to capitalise on market opportunities,” Nutanix country manager Avinash Gowda said. – Sept 11, 2020
