THE now heavy reliance on cashless transactions in parking lots, though most welcomed by all, resulted in chaos at the iCity parking lot following a temporary glitch in the Maybank online payment system.
Reports confirm disruptions in the bank’s services, including its MAE platform, causing inconvenience for customers unable to access online banking or make withdrawals from ATMs.
Maybank mmg selalu problem eh. Pundek jugak kdg, aku dah angkut makanan banyak2 last2 sampai kaunter tk boleh bayar. Tebal muka aku siot. Siap terpaksa la tunjuk sikit2 dkt cashier tu aku sebenarnya ada duit hmm
— husnauna (@asmaradna_) April 5, 2024
Social media platforms were flooded with complaints and concerns. Customers were stranded in parking lots unable to pay their dues. Users were lamenting the heavy reliance on cashless systems amid technical glitches.
Some shared embarrassing encounters, such as being unable to pay at restaurants. The bank was criticized for frequent system downtime, especially during festive seasons.
A user went on to contact the e-commerce platform Shopee after he could not reload his payment method and got a reply from the company with an apology for the trouble.
However, the user later found out that it was all Maybank’s fault. – April 6, 2024
Hai @amirulmuhammad_
Mohon maaf di atas kesulitan yang anda hadapi dengan proses topup di platform kami. Sekiranya isu anda masih belum selesai, sila DM kami dengan tangkapan/ rakaman skrin untuk bantuan selanjutnya 🙏 Terima kasih 💗
SV
— Shopee Malaysia (@ShopeeMY) April 5, 2024
