POS Malaysia Berhad and Payments Network Malaysia Sdn Bhd have enabled the option of making cashless payments at over 3,500 of Pos Malaysia’s touchpoints nationwide, marking a significant milestone in its digital payment’s transformation journey.
On June 24, both companies hosted a prize-giving ceremony at the Pos Malaysia headquarters for the ‘Cashless Kaw-Kaw’ campaign that ran from February 1 to April 30 2024.
The primary objective of the campaign was to encourage the use of MyDebit and DuitNow QR, highlighting their convenience and security as preferred payment options.
The campaign was designed to enhance the overall customer experience by offering more streamlined and efficient transaction methods.
The ‘Cashless Kaw-Kaw’ campaign concluded with a grand prize-giving event which boasted an impressive prize pool exceeding RM150,000, where one lucky grand prize winner won RM50,000.
Among the coveted prizes were monthly cash rewards of RM8,888, along with other exclusive items such as iPad Air, OPPO Reno11 Pro smartphones, and RM100 Petronas gift cards.
According to Pos Malaysia head of retail Khazalin Ghuzal, through the integration of state-of-the-art payment technology, the company’s objective is to deliver transactions that are not just seamless and secure but also hassle-free at all Pos Malaysia outlets.
“Pos Malaysia is committed to enhancing the customer experience, reaffirming our dedication to modernisation and digitalisation,” she said.
“By embracing these advancements, we strive to ensure that our services remain relevant and efficient in today’s digital age.”
Khazalin said as the national post and parcel service provider, Pos Malaysia’s network of touchpoints reaches all segments and communities, including rural and underserved areas, providing access to services such as motor insurance and road tax renewal, bill payments and financial services.
“Our partnership with PayNet has positioned our unparalleled network as a catalyst for cashless payment adoption nationwide.
“Currently, a significant number of our services transacted over the counter are paid through MyDebit or DuitNow QR, demonstrating our customers’ eagerness to embrace these seamless payment options.”
Meanwhile, Paynet commercial division senior director Azrul Fakhzan Mainor said its partnership with Pos Malaysia ensures that every Malaysian can enjoy the convenience and security of digital payments.
“By leveraging DuitNow QR and MyDebit payment options, customers will no longer need to travel long distances to withdraw cash for transactions,” he added.
“This initiative facilitates commerce by providing a more efficient and accessible payment method. Together, PayNet and Pos Malaysia are transforming the customer experience, driving financial inclusion, and enhancing commercial activities across Malaysia.” – June 25, 2024
