PROTECTHEALTH Corporation has reiterated its stand to not compromise with any private medical practitioners (PMPs) and healthcare non-governmental organisations (NGOs) found to be in breach of standard operating procedures (SOPs) and policies set by the Health Ministry (MOH) and ProtectHealth.
ProtectHealth is owned by the MOH and as a not-for-profit company, it coordinates, administers and manages initiatives related to financing healthcare services as mandated by the MOH.
In a statement today (Jan 19), ProtectHealth encouraged members of the public to act as whistleblowers and report any suspicious or illegal activities to the authorities.
“ProtectHealth always renders the best services to all stakeholders in the National COVID-19 Immunisation Programme (PICK),” it said.
“All PMPs under ProtectHealth are registered with the Malaysian Medical Council (MMC) and their healthcare facilities are licensed under MOH.
“This is a pre-requisite to participate in the PICK programme and to ensure that the PMPs are embodied by the relevant Act.”
According to ProtectHealth, all PMPs and healthcare NGOs are also required to attend mandatory training before being allowed to administer vaccination.
“In ensuring that PMPs under ProtectHealth perform quality services and adhere to the SOPs set by the MOH and ProtectHealth, regular random audits are conducted on the PMPs and Healthcare NGOs,” it noted.
“Should any non-compliance be found, ProtectHealth will take the necessary action and may suspend the PMP and Healthcare NGO concerned from conducting vaccinations in the PICK programme.
“In addition, ProtectHealth’s medical audit team will conduct on-demand investigations should there be any complaint lodged or whenever ProtectHealth observes any data anomaly from our monitoring.”
It further noted that the COVID-19 vaccines are only given to the PMPs and healthcare NGOS via a controlled mechanism by the Vaccine Storage Centre (PSV) as per appointment counts issued by MySejahtera or the prepared line listing.
The vaccine administration records the vaccine serial number and both the identification of the vaccinee and vaccinator, it added.
“ProtectHealth will not tolerate any PMPs and healthcare NGOs under its supervision should any misconduct occur and will provide its fullest cooperation with the authorities should there be any related incident.” – Jan 19, 2022
