PUTRAJAYA: Tenaga Nasional Bhd (TNB) has not imposed extra charges on consumers for bill estimations made during the movement control order (MCO) after all meter-reading activities were halted from March 20 until May 14.
Energy and Natural Resources Minister Datuk Dr Shamsul Anuar Nasarah said TNB had informed him of the method to calculate the electricity bills during this period.
He added that the billing mechanism was also checked and agreed upon by the Energy Commission (ST) which was also present during the meeting.
“TNB has informed that if there were extra payments, the amount will be credited (into consumer accounts) or returned to them,” he said in a statement today.
He added that as part of the effort to lighten the financial burden of consumers following the Covid-19 pandemic, TNB had agreed to introduce the Electricity Bill Easy Payment Plan from the actual monthly bill received until December 2020.
“Through this plan, electricity consumers can pay their bills for electricity use during the MCO period in instalments until December 2020,” he said.
He added that TNB also informed that there will not be any termination of electricity supply until July 31, 2020, if consumers are late in paying their electricity bills.
Shamsul Anuar said as of May 28, the government had spent RM200 mil under the Prihatin Rakyat Economic Stimulus Package to give discounts to electricity consumers in the peninsula.
“Of this amount, RM149 mil was spent on awarding the discount to 7.6 million residential consumers while the remainder was for commercial and industrial consumers,” he said. – June 2, 2020, Bernama
