WHEN a person has to spend a hefty chunk of money to buy the latest mobile gadget, one would expect it to be up-to-date and able to handle all the latest digital applications.
With the amount of money spent on research and development by tech giants, consumers would also expect their operating systems to be free of gremlins.
However, this does not appear to be the case with Apple’s hotly anticipated iPhone 15 with many buyers complaining that the gadget gets too hot to handle.
The smartphone maker said in a recent statement that it would update the iOS 17 operating system that iPhone 15 devices run on to fix a glitch that made the phones hotter than they should be. The company is also working with developers to make changes to apps that “overload the system,” causing the phones to overheat, it added.
The fix was released on Wednesday (Oct 4), with a software update sent to affected iPhones.
“This update provides important bug fixes, security updates, and addresses an issue that may cause the iPhone to run warmer than expected,” according to the update alert.
Given Apple’s reputation as a tech giant and industry leader, one would have thought its latest and much-hyped smart phone would have been subject to rigorous testing.
Instead, the blame has been shifted to external parties who are required to make changes to accommodate the phone’s apparently delicate make-up.
Shouldn’t it be the other way around—the phone manufacturer revamping their product to meet the latest application requirements?
With the iPhone 15 retailing upwards of RM4,000 in Malaysia, shouldn’t buyers be expecting more? Or are they willing to accept a lower benchmark so they can be seen carrying the latest tech status symbol?
This is reminiscent of stories of hypercars busting into flames with manufacturers blaming everything from hot climates to inexperienced drivers. With the iPhone 15 being a mass-market product, one would have expected more positive headlines and reviews for this much-hyped accessory. – Oct 5, 2023
Main photo credit: Reuters