Avanade unveils Agentic Platform, APAC AI hub to deliver real AI results for mid-market biz

TECHNOLOGY and business consulting outfit Avanade has announced two strategic investments to better enable mid-market businesses across Asia Pacific (APAC) to unlock their full AI (artificial intelligence) potential.

They are:

  • Avanade Agentic Platform: A purpose-built agentic AI platform that enables mid-market organisations to scale AI confidently, securely and with measurable business impact.
  • APAC AI Modernisation Hub in Malaysia: A regional centre of excellence to help organisations modernise operations and innovate with AI.

Built on Microsoft technologies, the Avanade Agentic Platform moves organisations beyond experimentation to deploy scalable, outcome-driven AI solutions.

It combines Avanade’s deep Microsoft expertise, decade-long investment in AI and its vision for responsible, human-cantered innovation.

“Mid-market businesses in APAC are ready to embrace AI but they need practical, ready-to-deploy solutions – not endless pilots,” envisages Avanade APAC president Bhavya Kapoor.

Avanade APAC president Bhavya Kapoor

“With Avanade AI Platform and our new AI Modernisation Hub in Malaysia, we’re giving them the tools, expertise and innovation ecosystem to transform operations, scale rapidly and deliver real business value.”

Scalable regional enablement

Located at The Exchange 106 @ TRX in Kuala Lumpur, the new APAC AI Modernisation Hub brings together more than 100 AI and Microsoft technology specialists to accelerate AI transformation for mid-market organizations.

The hub offers:

  • Industry-specific solutions for financial services, manufacturing, healthcare, retail and consumer goods.
  • End-to-end modernisation services to get organisations AI-ready, including data, security and cloud modernization.
  • An AI Co-Innovation Lab where clients can rapidly prototype, test and scale AI solutions.

“Avanade’s launch of the Avanade Agentic Platform and its APAC AI Modernisation Hub is a significant milestone for the rapidly growing and highly innovative Asia market,” enthused Microsoft’s corporate vice-president (SME+C Asia) Rachel Bondi.

“By bringing together Microsoft’s AI capabilities with Avanade’s deep industry expertise, we’re empowering organisations across Asia to innovate at speed, scale responsibly and achieve measurable results.”

As it is, real-world results are already being achieved – including 7,000 hours saved at PageGroup through automation and 90% faster customer response times at Japan Airlines.

Avanade’s AI Platform and APAC AI Modernisation Hub are available today to support organisations at every stage of their AI journey – from first steps to full-scale transformation. – Nov 20, 2025

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