MOF: “Still cannot redeem your RM100 e-Madani credit? Here’s why”

THE Finance Ministry (MOF) has taken to social media to provide more clarification on why many individuals had failed to redeem their e-Madani RM100 credit via Setel, Shopee Pay, Touch ‘n Go e-wallet or MAE.

This is after netizens had taken to various social media platforms to voice their grievances, sharing stories of their unsuccessful attempts to secure the promised RM100 e-wallet credit.

One of the common issues is individuals earning less than RM100,000 have gotten rejected when they apply for the e-Madani credit. According to MOF, the programme is targeted at recipients of the Sumbangan Tunah Rahmah (STR) as well as taxpayers.

To determine if a Malaysian is eligible to receive the RM100 e-Wallet credit, the Inland Revenue Board (LHDN) will use the tax filing records for the 2022 assessment year.

“If you didn’t file your taxes for the 2022 assessment year, we are sorry but you are not entitled to receive the RM100 e-Madani credit,” MOF said in a series of posts on X (formerly known as Twitter).

“If you did file your taxes but you are unsuccessful in your attempt to redeem the RM100 credit from your e-wallet, there is a possibility that your registered name on the e-wallet platform does not match LHDN’s records.”

According to MOF, this is a rare situation that can be resolved by submitting an appeal to your e-wallet provider.

If all else fails, eligible Malaysians can appeal directly to MOF by reaching out to 03-8882 4565 or 03-8882 4566. Alternatively, you can email MOF with your full name and IC number to [email protected].

MOF also issued a reminder that the e-Madani redemption period is open until Feb 20, 2024.

To recap, the e-Madani RM100 e-wallet credit is offered to individuals who meet the following criteria: (1) Malaysian citizen; (2) 21 years old or older in 2023; (3) is a Sumbangan Tunai Ramah recipient (as of Nov 7, 2023) or earning RM100,000 or less per year based on LHDN’s records (as of July 15, 2023); (4) Have not received RM200 e-wallet credit under e-Belia Rahmah; and (5) Have completed the electronic Know-Your-Customer (e-KYC) verification process with the e-wallet of choice. – Dec 8, 2023


Main pic credit: The Star

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