TOUCH ‘n Go eWallet and Maxis have collaborated to provide a smooth user experience for both its users.
The collaboration allows Touch ‘n Go eWallet users to browse Maxis online store to pay bills, shop for Maxis’ products and services with exclusive offers and upgrade their mobile plans easily.
With the surge in demand for contactless payments, and as payments are becoming increasingly cashless, the industry’s role in fostering digital inclusion has become a significant priority.
“We are delighted to team up with Maxis. Touch ‘n Go eWallet and Maxis are brands that are rooted into Malaysians’ daily lives,” commented TNG Digital Sdn Bhd chief commercial officer Danny Chua.
“We are happy to have a great partner to bring added value and create better experiences for users.”
Maxis users will be able to use Touch ‘n Go e-Wallet as the payment of choice and enjoy a shorter signup process as Touch ‘n Go e-Wallet e-KYC (Know Your Customers) will replace the TAC verification for payment purposes.
This smooth experience will make it easier for users to perform transactions on their Touch ‘n Go e-Wallet.
“Through this collaboration, users can leverage Maxis’ leading mobile offerings especially for those who are planning to upgrade their services or purchase new mobile phones,” Chua added.
“Users can also opt for a cashless and contactless way in managing and completing various tasks, which includes paying their phone bills.”
Meanwhile, Maxis chief sales and services officer Patrick Er pointed out the integration of Maxis’ services into Touch ‘n Go’s e-Wallet will allow the telco provider’s customers to benefit from a very simple and convenient way to engage with them at anytime and anywhere.
“This is the type of omnichannel experience that is highly relevant to our customers’ connected lifestyles. We look forward to working with Touch ‘n Go on this exciting journey,” he said. – March 7, 2022
