GENERATIVE artificial intelligence (AI) specialist ChamRun Digital is driving exciting changes in how the Malaysiaj government leverages AI to address real-world challenges.
By developing Agentic AI solutions, the company aims to transform government ministries and agencies across Malaysia into making public services more efficient for the people.
At the recent ASEAN AI Malaysia Summit 2025 held at the Malaysia International Trade and Exhibition Centre (MITEC), Chamrun Digital CEO Dr Behrang Parhizkar presented a variety of AI projects currently in development.
These projects focus on overcoming pressing public sector challenges – from operational bottlenecks to service delivery gaps.
The initiatives demonstrate the important role technology can play in improving government operations and enhancing citizen services.
“We’re working closely with government officials on a range of practical, high-impact solutions that are now in discussion, design and early implementation stages,” revealed Parhizkar.
“These initiatives demonstrate how Agentic AI can improve operational efficiency, strengthen evidence-based decision-making and enhance services for citizens.”
“By working hand-in-hand with government officials and partnering with global tech companies like Google, Microsoft and AWS, Chamrun Digital is turning bold ideas into actionable solutions into actionable AI solutions.”
Currently, there are 22 on-going AI projects designed to tackle challenges across various sectors in Malaysia.
One of the key initiatives focuses on strengthening food security. A centralised AI-powered crop intelligence system is being developed to predict supply-demand trends, optimise import-export planning and strengthen food security.
Another is an AI assistant to personalise visitor engagement, streamline event management and optimise tourism promotion strategies.
Meanwhile, Chamrun Digital is also developing welfare monitoring solutions using Agentic AI to track cases, detect early warning signs and provide data-backed recommendations for rapid citizen support interventions.
“Once ready, these solutions will be tested through targeted pilot projects, seamless cross-agency integration and eventually rolled out nationwide. We strongly focus on transparency and ethical AI-governance to ensure long-term success and public trust,” asserted Parhizkar.
“When fully rolled out, these solutions have the power to revolutionise public services, hence touching and improving the lives of millions of Malaysians.”
From ideas to impact, Chamrun Digital is taking a clear, step-by-step approach to bringing its solutions to life with training sessions, discovery in-depth analysis and the design of complex AI-driven scenarios that can be practically implemented. – Aug 22, 2025
